A social entropy vision of wiki collaboration

Despite the fact that diverse and equal participation of members is considered to be the essence of true online communities, no compelling index has been proposed to measure the degree of diversity in terms of contributions of content to online social environments. The primary purpose of the paper is to reintroduce to the communication field a tool particularly suited for measuring diversity and equality of participation. This paper argues that the notion of social entropy, as defined in information theory, can be applied to measure participatory diversity and is especially suitable for characterizing online groups. Adopting social entropy researchers can better and more systematically (i) estimate participatory diversity of online communities or groups; (ii) compare different online groups in terms of participatory diversity; (iii) evaluate changes of contribution over time; (v) understand online interaction dynamics at small and large group scales.

READ THE Collaboration and Communication in Online Environments: A Social Entropy Approach BY SORIN MATEI, KYOUNGRAE OH AND ROBERT BRUNO

Sorin Adam Matei

Sorin Adam Matei - Professor of Communication at Purdue University - studies the relationship between information technology and social groups. He published papers and articles in Journal of Communication, Communication Research, Information Society, and Foreign Policy. He is the author or co-editor of several books. The most recent is Structural differentation in social media. He also co-edited Ethical Reasoning in Big Data,Transparency in social media and Roles, Trust, and Reputation in Social Media Knowledge Markets: Theory and Methods (Computational Social Sciences) , all three the product of the NSF funded KredibleNet project. Dr. Matei's teaching portfolio includes online interaction, and online community analytics and development classes. His teaching makes use of a number of software platforms he has codeveloped, such as Visible Effort . Dr. Matei is also known for his media work. He is a former BBC World Service journalist whose contributions have been published in Esquire and several leading Romanian newspapers. In Romania, he is known for his books Boierii Mintii (The Mind Boyars), Idolii forului (Idols of the forum), and Idei de schimb (Spare ideas).

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